Terms of Service
1. Agreement to terms
By engaging Raydesite for any software development service, you agree to these Terms of Service. These terms govern the relationship between Raydesite (Atlanta, Georgia, USA) and the client from the moment a project proposal is signed and accepted.
2. Project proposal & approval
Before any development begins, Raydesite will provide the client with a written project proposal that includes:
- Scope of work and deliverables
- Project timeline and milestones
- Pricing and payment schedule
- Technical requirements and assumptions
The client must review, approve, and sign the proposal before work begins. By signing, the client confirms they have read, understood, and agreed to all terms and requirements outlined in the proposal.
3. No refund policy
All sales are final. Raydesite does not offer refunds once a project proposal has been signed and accepted by the client. By approving the proposal, the client confirms satisfaction with the agreed scope, timeline, and terms. Any disputes regarding deliverables must be raised within the scope of the original proposal and resolved through direct communication with our team at raydesite@gmail.com.
4. Payment terms
All prices are in US dollars (USD). Payment schedules are defined in the project proposal. Raydesite reserves the right to pause or stop work if payments are not received according to the agreed schedule.
Late payments may incur a fee of 5% per month on the outstanding balance, as outlined in the project proposal.
5. Scope changes
Any changes to the agreed scope of work must be requested in writing and approved by both parties. Scope changes may affect the timeline and cost of the project. Raydesite will provide an updated proposal for any significant changes before proceeding.
6. Intellectual property
Upon receipt of full payment, the client receives full ownership of all custom code and assets developed specifically for their project. Raydesite retains the right to showcase the project in our portfolio unless the client requests otherwise in writing.
7. Client responsibilities
The client agrees to:
- Provide all required content, assets, and access in a timely manner
- Review and provide feedback within the agreed timeframes
- Designate a single point of contact for project communication
- Not use deliverables for any illegal or unethical purposes
8. Governing law
These terms are governed by the laws of the State of Georgia, United States. Any disputes will be resolved through good-faith negotiation. If unresolved, disputes will be subject to the jurisdiction of the courts of Georgia, USA.
9. Contact
For any questions about these terms, contact us at raydesite@gmail.com.